So he crafts items by... smashing his hand on them. Am I the only one who didn't like it?
From what i gather, this guy would be the key to the entire expansion. He is the guy who crafted the Helm of Domination which apparently not only controlled the scourge but kept the barrier of the shadowlands and azeroth intact. Obviously the jailor knows he could fix this by possibly making a new helm thus he locked him away in the deepest part of the tower AND ripped away every memory he had so he cant make anything (until we gather his memory's). My guess is the Jailor himself has the memory for the Helm of Domination.
well you will craft legendaries out of crafting gear and materials so at least its more impactfull